Refunds and Exchanges Policy regarding adverse weather conditions

If a show goes ahead as normal, despite adverse weather conditions, our policy is no refunds, exchanges or credits as stated in our terms and conditions.

If you can attend another performance within a run of shows then we will exchange your tickets, subject to a £2 per ticket exchange fee. All original tickets need to be returned to Box Office before the performance commences.

Terms and Conditions apply. Contact Box Office on 01492 872000 for more information.

Up-to-date weather information:

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